REIMAGINE WORK
46-Hour Basic
Mediation Training
In today’s workplace, leaders face diverse challenges that require more than technical expertise. Conflict is inevitable, but with the right tools, it can become a catalyst for growth, innovation, and stronger relationships. This 46-hour Basic Mediation Course equips workplace leaders with essential conflict resolution skills to create a healthy workplace culture, improve team dynamics, and foster organizational success.
Why Workplace Leaders Need to Be Conflict Competent
Workplace leaders often find themselves navigating conflicts among team members, departments, or stakeholders. Conflict competency enables leaders to:
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Address disputes proactively and constructively
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Reduce workplace stress and employee turnover
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Build stronger, more collaborative teams
How Mediation Training Supports a Healthy Workplace Culture
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Mediation training promotes:
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Open communication and trust among employees
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A respectful and inclusive workplace where all voices
are heard -
Tools to turn conflicts into opportunities for growth
Benefits of Mediation Training for
Workplace Leaders
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By completing this course, you’ll gain:
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Confidence to handle workplace disputes with professionalism
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A toolkit of skills for resolving conflicts effectively
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Enhanced leadership and communication capabilities
Learning Objectives
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Participants will develop knowledge and skills in the following areas:
​Conflict Dynamics &
Conflict Styles​​​
Understanding how people engage with conflict and identifying effective resolution strategies.
Basic Human Needs &
Dignity Needs​​​
Recognizing the underlying needs that drive behaviors in conflict.
Collaborative Basics (Positions, Issues, Interests)
Moving beyond positions to uncover shared interests and solutions.
Mediator Skills and
Mediator Role
Developing active listening, framing, and reframing techniques.
Mediator Bias
Identifying and managing personal biases to ensure neutrality.
Ethics and Power Imbalances
Navigating ethical challenges and addressing power dynamics in mediation.
Navigating Power with Dignity
Ensuring respectful communication in power-laden conflicts.
Cultural Differences
Understanding the impact of cultural diversity on conflict resolution.
Working with Difficult Behaviors
Managing challenging personalities and behaviors during mediation.
The Preliminary Meeting
Preparing for successful
mediation sessions.
The Mediation Process
Step-By-Step
Gaining a structured approach to the mediation process.
Mediation Agreement
Crafting clear, fair, and enforceable agreements.
Who Should Attend?
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This course is ideal for:
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Workplace leaders and managers
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HR professionals
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Team leads and supervisors
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Professionals seeking to enhance their conflict resolution skills
Registration Information
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This course fulfills mediation requirements in the U.S. and Canada.
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Total Hours: 46 hours of training
Training will be held 8am to 5pm CST on the following dates:
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February 26-28, 2025
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March 5-8, 2025
Location: Virtual / Zoom
Cost: $1,500.00
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Join us to develop the skills and confidence needed to transform workplace conflicts into opportunities for growth. Take the first step toward becoming a conflict-competent leader today!