Trauma-Informed Leadership

Traumatic incidents and stressors can happen when we least expect them, and they can have a profound impact on individuals, teams, and organizations. We are living through an era of human history that is wrought with adversity, disruption, and change. Many of us living in the United States, and around the world, have experienced the traumatic effects associated with disasters, loss, workplace and community violence, civil unrest, and a global pandemic.

According to Gallup’s 2022 “State of the Global Workplace,” stress is at an all-time high. Traumatic stress can overwhelm people's ability to cope, leading to exhaustion, burnout, and eventually even deteriorating behavioral and physical health. This, of course, has a direct impact on creativity, performance, psychological safety, productivity, and our overall ability to thrive personally and professionally.

Trauma-informed leaders are able recognize the signs of traumatic stress, and communicate effectively and compassionately in times of crisis, supporting those they lead in becoming more resilient. In addition, trauma-informed leaders intentionally design workplace practices that support people throughout their coping and recovery processes.

In this session, participants will learn …

●  How leaders can utilize trauma-informed approaches to support  team members and teams who have been impacted by traumatic events

●  How to recognize the impact of individual and collective trauma in the workplace

●  Leadership behaviors that promote resiliency and recovery in the workplace

Join this live, online leadership training session to learn the tenets of trauma-informed leadership, and the behaviors associated with leading with competence and compassion.

Learning Facilitator

Dr. Betty Iglesias Snyder is a licensed clinical psychologist. She works as a trainer, coach, mediator, DEI consultant, and facilitator. Her work focuses on healing and educating individuals, communities, and organizations globally. Dr. Snyder was formerly Director and Associate Clinical Faculty for the Center for Conflict Management and Dispute Resolution program at Southern Methodist University. She also serves as a lecturer at both the Straus Institute for Dispute Resolution at the Pepperdine School of Law and the Institute for Conflict Management at Lipscomb University. She teaches courses in communication, mediation, psychology of conflict, culture and gender, peacebuilding, and neuroscience. Prior to her work at Southern Methodist University, she worked as a program director for the Center for Public Policy Dispute Resolution at the University of Texas School of Law where she provided a wide range of alternative dispute resolution services including multi-party mediation to governmental agencies, policymakers and others involved in public  disputes. She is a published author and has been featured in two documentaries.

Dr. Snyder teaches Leading with Trust & Integrity, Trauma-Informed Leadership, Navigating Tough Conversations with Confidence & Purpose, The Brain in Conflict & Connection, Conflict Dynamics, and The Science of Inclusion & Belonging for the WPI Leadership Academy.